Important Notice:
Please be aware email is not a secure method of communication.

Do not use email to send us confidential or sensitive information such as passwords, account numbers or social security numbers. If you need to provide this type of information, contact us by phone, fax or regular mail.

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Telephone Banking 

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Our Telephone Banking system is the branch that is always open. Just call 413-445-8300 or toll free at 1-888-685-8300 to access to your accounts anytime and:  


  • Transfer money
  • Make loan payments
  • See if a check has cleared
  • Obtain deposit and loan balances
  • Advance funds from your line of credit
  • And much more!

If you have staff members that you would like to be authorized to obtain balance information, or maybe transfer funds on your behalf between your business accounts, you may give permission to authorize those users. It’s easy and it’s free.

Call any branch, or a Cash Management Officer for more information at 1-800-773-5601 or 413-443-5601.

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Contact Us

MA Berkshire County & Pioneer Valley -
Ashley Clark
Cash Management Officer

MA Eastern & CT -
Betsy Raymond
VP, Cash Management

NY - John Devito
SVP, Government Banking Director

Frank Tamburrino
VP, Cash Management Officer

VT - Claudia Caporale
AVP, Cash Management Officer

NJ-PA - Sumedha Rao
AVP, Cash Management Officer