Important Notice:
Please be aware email is not a secure method of communication.

Do not use email to send us confidential or sensitive information such as passwords, account numbers or social security numbers. If you need to provide this type of information, contact us by phone, fax or regular mail.

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Customer Appreciation Week!
We value our customers. To learn more about these exciting offers, choose your region below:

                Central MA                     Eastern MA

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How do I log in to Personal and Small Business online banking for the first time? The first time you log in to online banking, enter your current Commerce Bank user ID using all lowercase letters. Your temporary Berkshire Bank password will be the last 4 digits of your social security number or tax ID. The temporary password is good for 60 days; please log in to online banking prior to Wed., May 23.

You will be prompted to change this password on the next screen and to accept Berkshire Bank’s terms and conditions. A security alert will be sent when you change this temporary password. You will be asked to validate your identity through a one-time security code via a telephone call or text message.

Reminder… Update Your Bank Routing Number
Please contact your employer(s) and other sources that make direct deposits and/or debits from your account, as well as recipients of automatic payments, and provide them with Berkshire Bank’s routing number, 211871691, and your account number.

Also, if you are updating your tax filing info, use the Berkshire’s routing number of 211871691.

Need assistance with your transition to Berkshire Bank? As your Commerce Bank branch becomes part of the Berkshire team, we encourage you to review the Welcome kit you should have already received that includes important information about the transition of your account(s).

Welcome Commerce

Welcome Commerce

Preparing for a
Smooth Transition


Bienvenido Commerce

Please visit these pages to learn more:

We're here to help and will work hard to make your life exciting!

Berkshire Bank will never contact you to ask for your Debit or ATM Card information or any personal information by telephone, email, or text. To stay safe from scams and fraud, please do not give out your personal information to anyone.  For security, Berkshire Bank will not provide your account number over the phone.

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Welcome Commerce