Personal Banking  >  Online Banking & More

FAQs

Click the appropriate topic for the frequently asked questions to:

How to access online banking

 

  • How do I access online banking?

  • You can access Beacon Federal Online Banking from our website at www.beaconfederal.com, by clicking on the "Member Account Log In" button.

  • When can I use online banking and from where?

  • You can use Beacon Federal Online Banking at anytime of the day or night, anywhere in the world, from any computer with appropriate security. While Internet Banking is safe, a public computer can pose a hazard to your secure personal information.

 

Security with online banking

 

  • What information do I need in order to bank online?

  • You only need a username and password. If you have never logged into your Beacon Federal account, call us at (888)256.3800, option 4 to activate your login.

 

Available services for online banking

 

  • What can I do with online banking?

  • Beacon Federal Online Banking has a wealth of features:

    • An Account Summary screen provides everything you need to know.
    • E-Statements - Receive instant access to your statement without waiting for the mailed statements.
    • Bill Pay - Pay your bills online direct from your account.
    • Apply for a loan - You can apply for a loan online and receive an answer in as little as two (2) business days.
    • View copies of cleared checks at no extra charge.
    • View account and loan balances.
    • View account and loan history, or download it to Quicken® or Microsoft Money®.
    • View recent transactions.
    • Transfer funds to and from your sub-accounts, other Beacon accounts, or accounts you hold with other institutions.
    • Make withdrawals or loan advances by check and have the check sent to your home.
    • View details of mortgage information including payment inquiries and payoff amount.
    • Checking and savings information such as recent withdrawals, specific inquiries, or to place a stop payment on a check.
    • Year-to-date information, such as IRA contributions, dividends earned, or interest paid.
    • Activate your ATM or debit card.
    • Change personal information without a visit to the branch (i.e., address, phone number(s) or email address.)
  • How does online banking make managing my account easier?

  • With online banking, you have access to your account 24 hours a day, seven days a week.

  • What is Total Teller?

  • Total Teller is a 24-hour telephone access service that can be used to access information on your account. You can stop payment on a check, verify account balances or recent deposits, and transfer funds. Call Total Teller at (800) 432.7401.

  • How secure is Total Teller?

  • Total Teller is a secure audio response system. Access is obtained through the use of your telephone, your account number, and Personal Identification Number (PIN).

 

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